Share911 Help Center

Downloading the Share911 Mobile App

Downloading the Share911 Mobile App


If you have a Share911 icon on your phone, that is simply a home screen shortcut and it needs to be removed prior to downloading the Share911 mobile app.  If so, follow the steps below.  If you do not have a Share911 icon on your mobile phone, proceed to step 2. 


IOS Users


1.    Remove Share911 Home Screen Shortcut


Press and hold the Share911 icon on your mobile home screen until an  “x” appears in the upper left-hand corner and all apps start to wiggle.


Click on the “x” in the upper left-hand corner of the Share911 icon. You will need to confirm that you want to delete Share911.


2.    Download Share911 from App Store


   

Open the app store icon on your mobile device.  Type “Share911” in the search bar and select “Share911 Mobile.”  


Click on “get” to download the Share911 app.  


    3.    Accept Push Notifications


You will be asked if you want to receive push notifications from Share911.  Select “Yes.”


    4.    Sign into Share911


After downloading the app, make sure to sign into Share911 and do not sign out/log out.  This will ensure that you are able to access Share911 during an emergency without having to input your username and password. 


Android Users 


1.    Remove Share911 Home Screen Shortcut


Tap and hold the Share911 icon on your home screen.  You will then see a pop-up menu.  Tap on “Remove short cut” from the menu.  This will remove the app icon from your home screen.


2.    Download Share911 from App Store


 


Tap the Apps icon. You'll find it at the bottom of your home screen.  Scroll down and tap Play Store. Its icon is a multicolored triangle on a white briefcase. 

 

Type “Share911” in the search bar and select “Share911 Mobile.”  Tap “install.”

 

    3.    Accept Push Notifications


You will be asked if you want to receive push notifications from Share911.  Select “Yes.”


    4.    Sign into Share911


After downloading the app, make sure to sign into Share911 and do not sign out/log out.  This will ensure that you are able to access Share911 during an emergency without having to input your username and password. 

 


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