Share911 Help Center

How do I create a User Group

Creating and Using User Groups allows leadership to quickly send messages to specific groups of people during emergencies.

When you send a message to a User Group, only those individuals in the User Group will receive those messages.

The following are the steps needed to create a User Group.  Also attached to this article is a PowerPoint that shows each step.

To create a User Group follow these steps:

1. Sign into Share911

2. Click or tap on your name or the menu icon in the upper right-hand corner

3. Click or tap on Manage People

4. Click or tap on Define User Group - label your User Groups

5. Locate the User(s) you wish to add to the User Groups under the People Directory tab

6. After locating the user, click or tap Actions > Manage Profile

7. Click or tap the My Channels tab

8. Select the User Group(s) that you wish that user be a member of

9. Click or tap Save Changes

To send a message to a User Group follow these steps:

1. Select Broadcast

2. Select Message

3. Select the User Groups

4. Type your message 

5. Click Send Message to selected recipients

Note: Users can add themselves to User Groups by following the above steps.

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