Share911 Help Center

Set-Up Your Channel(s)

Set-Up Your Channel(s)

The first step, once the OnScene team has added you to your channel as a Share911 Network Admin, is to setup your channel, which is super easy.

Step 1: Access Manage Channel

Step 2: Verify your Channel Info

Take a moment to ensure everything is correct and change anything which needs to be changed. Fields which you can update include the name of your channel and the organization (if part of a network of channels). You can also enable and disable the check-in, accountability and report features.

Step 3: Verify your channel address information

Take a moment to ensure everything is correct and change anything which needs to be changed. 

Step 4: User registration settings

The two critical components of user registration are to ensure that the correct email domain is stored on Share911 to enable your employees to register and to enable administrator approval of self-registered users prior to them having access.

Step 5: Select the order for your Broadcast Alerts

You cannot change the Broadcast Alerts, but you can change the order in which they appear. If you would like to add or delete a specific alert, contact OnScene and we will be happy to take care of it for you

Step 6: Add a new check-in location

This is an important step! Check-In locations are the places where your employees will select when they check-in. 

For each location, enter the name or room # of that location, what floor it is on and what the closest entry door to get to that location is. Ideally, your entry doors should be identified with a number or letter to enable first responders to locate them as quickly as possible.

Step 7: Edit or Delete Existing Locations

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